FAQ
Frequently Asked Questions
Check-in is from 3.00 pm; check-out is by 11.00 am.
Yes, early check-in or late check-out may be possible subject to prior arrangement with reception. This service may incur an additional charge.
We accept payment by card, in cash and by bank transfer, in accordance with the booking terms and conditions.
Yes, the hotel provides guests with wireless internet access.
Yes, the hotel is accessible to guests with disabilities. We offer facilities to make it easier to move around the premises and ensure a comfortable stay. Please contact reception for information on the availability of specific facilities and a suitable room.
Please contact reception as soon as possible. The staff will help you check whether the item has been found and arrange for you to collect it or have it posted to you.
Yes, the hotel has a quiet hours policy from 10.00 pm to 6.00 am. Please keep noise to a minimum in your rooms and in the communal areas to ensure that all guests can enjoy a comfortable stay.
The current local tax is 2.50 zł per adult.
Yes, for your convenience, bathrobes are available in the wellness area.
We’d be delighted to help you put together a special gift for a loved one. You can order a cake (small or large), flowers, wine for your room, or something sweet from us. We do our best to fulfil every guest’s special request.
Please contact us in advance so that we can make the necessary preparations
Each of our accommodation offers includes detailed booking and cancellation terms and conditions. Please familiarise yourself with these before making a booking, so that you can choose the option that best suits your needs.
An ironing board and iron are available on request. Please contact reception to arrange for an ironing set to be provided
There are 7 parking spaces on the hotel premises. To ensure availability, please book a space in advance by calling 787-100-101.
A parking charge applies, depending on the length of stay.
We will do our utmost to always fulfil our guests’ requests; however, we cannot guarantee that the same room will always be available. This may be due to unforeseen circumstances (e.g. the need to take a room out of use whilst it is being refurbished).
We will, of course, do everything we can to fulfil this request, but we can only offer a 99% guarantee. .
A pet is also a member of the family, which is why we’d be delighted to welcome your four-legged friend into our home. We accept small breeds of dog. An additional charge of 70 zł applies for your pet’s stay. Dogs are also welcome in our restaurant.
Bookings are possible and even recommended. Due to the limited number of places and high demand for treatments, we recommend that you book your treatments before you arrive at the venue.
The range of treatments and a brief description of each can be found at https://morskitygiel.pl/
Of course, we have cots and baby baths, and there is also a nappy-changing table in the restaurant’s toilet.
Please let us know if you require this, as availability is limited.
Please note that, due to the high risk of liability and our inability to guarantee the complete elimination of gluten, we do not prepare gluten-free dishes.
Smoking of tobacco products and other related products, including e-cigarettes, smoking pipes, vapour-generating devices and the use of smoke-producing products, or tar-producing substances.
Of course, we provide our hotel guests with a place to park and lock up their bicycles. The area is sheltered from the rain.
What’s more, cyclists wishing to stop at our restaurant can also lock up their bikes in a designated area.
Each room is equipped with a safe for the secure storage of personal belongings
Heated to 30°C, the outdoor pool with attractions is open from May to September. The outdoor pool measures 7m x 7m and is 1.19m deep.
